Store Policies
Please
Note - products ordered at this website cannot be
shipped outside of the USA - if you wish to order
beehive supplements for International shipment, please visit
us here We do NOT ship Burt's Bees products outside
of the USA.
Safety - Privacy - Product
Guarantee - Shipping - Notice
Safety
and Credit Cards
We
provide you our customer with a level of safety rarely
seen on the Internet. First and foremost we DO NOT
store your credit card number in a database, either
online or offline. Shopping with us is safer than shopping in a
high-street store, or using your credit card in a
restaurant. Every credit card purchase you make at our
web site is in a 100% secure environment.
Our
security system uses 'secure socket layer' technology
(SSL), which is the industry standard and best
available today for secure commerce transactions. It
encrypts all of your personal information including
credit card number, name and address, so that it
cannot be read by anyone other than us.
When
you place your order with us, the information is
'encrypted' so that it can only be read by us. It travels from you to us only, no third party
can ever access the information and your credit card
details are used only for a split-second to authorize
the sale.
If
you prefer you may use our toll- free number at (877)
750-0300 and order via one of our telephone
operators.
If you
have any questions or concern over our safety policy
then please contact us at safety@royaljellystore.com
Privacy Guarantee Notice Safety Shipping
Privacy
Policy
Privacy Policy:
At Royal
Jelly Store we are committed to maintaining your
confidence and trust. It us our policy that personal
information, such as your name, postal and e-mail
address or telephone number, is private and
confidential, it will NEVER be sold by us or provided to
any other organization.
When you
place an order with us, your sensitive information is
encrypted and is accessible only by our designated
staff. Unless you choose to have your order shipped
automatically every month we do not maintain credit card information on
file at our or any other location. Our shopping cart
program maintains your contact information securely,
for your own shopping convenience. For your own
security it does not retain your credit card
information - be wary of any web sites that retain
your credit card number when you shop.
The
information you submit to us, whether through an order
for product, or a request for follow-up information, is
used only for the purposes for which you provide the
information.
No
Computer Tracking of Identifiable Information
Our systems
do not collect or distribute personal information about
our visitors. We do not record any information about
your specific visit other than the information that you
provide to us. (such as your order requirements).
If you order
products from us, or submit a request for follow up
information, we may contact you periodically with
updates about our products or services. If we do so we
will provide clear instruction on how you can cancel any
further follow-ups.
If you have
any questions or concern over our privacy policy then
please contact us at privacy@royaljellystore.com
Privacy Guarantee Notice Safety Shipping
Our
Guarantee
We select
only the finest quality ingredients for our products,
which are then processed under the strictest
quality controls.
If you
are not satisfied with the quality, or any other
aspect of our product, simply return it to us for a
replacement or full refund of the product price.
This is a no-fuss guarantee on any product at our site.
It does not extend however to shipping charges.
If you
have any questions or concern over our guarantee policy
then please contact us at guarantee@royaljellystore.com
Privacy Guarantee Notice Safety Shipping
Important
Notice
The
information in this web site is for educational purposes
only and is not recommended as a means of diagnosing,
treating or curing any illness.
All
matters concerning your health should be directed to
your health practitioner.
We do not
attempt to provide any advice or suggestions as to how
you should treat a particular condition, or what
medication you should take.
Our
search function labeled 'Ailments' is a very basic guide
to those products that are generally associated with a
particular condition. These general associations are not
validated by the FDA and are not necessarily endorsed by
any certified medical authority.
If you
have any doubt over a particular product and how it
might benefit or effect your health, consult your health
practitioner before taking.
Privacy Guarantee Notice Safety Shipping
US Orders - When you purchase from us your order will be shipped
efficiently by Priority or First Class mail, anywhere in
the US. We offer low cost subsidized shipping rates on
all continental US orders, and low rates on
international orders. Orders ship typically in 1/5 days and take on average
3/5 days in transit,
depending on location.
Overseas
orders - ship fully insured and each order takes
typically 4 - 11 business days to arrive. (allow more
time in some instances)
We ship to
virtually all overseas destinations with the exception
of Germany (import restrictions on health supplements),
and shipping costs range from $8.00 upwards based on
order weight.
Countries
we ship to are listed on our order form.
