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Selecting a product - All of
our product selections are presented for ordering in the same
basic manner. Most of the options are similar to
those provided at other web sites, we have the 'Buy' button that
takes you directly to an overview of the product you
are selecting, where you can then add it to your
shopping basket.
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Viewing
your order selections - You
can view the status of your shopping cart from any
page using the 'view shopping cart' link under the
main navigation buttons.
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Making
Changes - You can make changes to the cart by
changing the quantity against each item on the
shopping cart page and using the 'recalculate'
button on that page.
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Completing
your order - Once you have the correct items and
quantities selected, click on the 'Checkout secure'
button.
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Payment
Options -
By
Credit Card securely at our site - You can pay
for your order securely online using a credit card.
We will validate your card information and ship your
order as soon as it clears.
By
Credit Card over the Phone - You can easily pay
by credit card over the phone. Complete your order,
make a note of your order#, have your credit card at
hand and call us at the toll free # provided on the
order confirmation page.
Check/money
order by mail - Alternatively you can mail your
payment to us. We accept checks or personal money
orders, and will ship your order as soon as the
payment arrives.
PayPal
- instructions are provided on the order
verification page for completing your payment using
PayPal
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Shipping/Dispatch - most orders are shipped the following business
day, but please allow between 1 and 5 days for
dispatch. If there are delays over and above this we
will of course notify you. Once shipped, we/you are
in the hands of whatever shipping service you
selected. Please allow
sufficient time for your order to arrive, and if you
have any concerns contact us.
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Product
Returns/Guarantee - a no-fuss guarantee, simply
return the unused portion to us for a full refund of
the product price (more store
policies)
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Frequent
Shopper Awards - we will honor any frequent
shopper points collected through any of our stores - www.thenaturalshopper.com and www.beehivestore.com We will also award points for purchases you make at
this store. For each $1.00 spent, you earn 10
shopper points. We will send you discount coupons
for use on all future orders, to the value of the
points collected. 1000 points for our Silver Card
(10%), 1500 points for our Gold Card (15%) and 3500
points for our Platinum Card (20%) - simply
retain your invoices and keep a total of your
points, then notify us via email as you reach each
level. If you have ordered from our other web sites,
your points will be shown on your invoice.
